Put your mind at rest when utilizing volunteers and casual staff at your events

Utilizing casual staff and volunteers at your events is sometimes necessary for additional support and input. They may be used for particular tasks, short term projects or to complement the core team on site at an event. However, there are few issues related to casual staff and volunteers such as absenteeism, late notification of unavailability and ineffective timekeeping that may lead to problems on the day of your event.

We at Event Planner team have been utilizing casual staff for a number of large scale events as well, and can offer you some tips to reduce the chances of having to such face problems.

• Engage staff that have work experience and with an interest in the events, rather than just wanting to make a quick buck without understanding the responsibility of the job.

• Ideally, call your possible staff and volunteers for a short interview before you employ them for the event. Remember, these people will be representing your brand!

• Volunteers and casual staff often feel detached from the organisation of the event. Do your best to make them feel engaged, and introduce them to all the other team members involved.

• Make sure you save all their contact details, most importantly their mobile phone numbers. They always come in handy!

• Overbooking is better than running short. Ensure that you have enough staff to assist with the required tasks so that your team does not become overworked and tired.

• Ensure proper breaks as this will help to assure both their welfare and the sensation as they are part of the team.

• Try to utilize strengths by giving them roles that are most suitable to them.

• Reward reliable staff by ensuring they are on the top list and make sure they hold a right of first refusal to any extra shifts that may become available in the near future.

• Spread out team spirit alongside the sense of achievement that working in a team generates effective results.

• Event days are long and difficult, so thank the team and pass on to them any positive feedback that might be received from the attendees.

If you need any help with locating and choosing casual staff for your events, feel free to get in touch with our team. We will gladly give you some suggestions and help you out in recruiting the right people!